Every Google review you have, read for you.
ReviewLens reads all of them, shows you which complaints keep coming back, and drafts a reply to every one.
Three steps. No spreadsheets.
From "I have a Google Business listing" to "I know exactly which review to reply to first" in a single afternoon.
Paste a Google Maps link
Onboard a location in 30 seconds. We pull every review across every platform automatically.
AI scores and clusters
Six agents tag sentiment, group by topic, estimate impact signals, and rank what to review first.
Ask Olive anything
"What is our biggest weakness?" — Olive answers with real reviews, real numbers, and exact quotes.
Simple pricing. Start free.
Try every feature free for 14 days — no credit card to sign up. Upgrade when you're ready, cancel anytime.
Starter
Everything to understand one location.
billed monthly
Start free trial- AI sentiment, topics & insights
- Anomaly + fake-review detection
- AI response drafting
- 3 review sources
- Ask Olive (AI analyst)
Growth
Track competitors across a few locations.
billed monthly
Start free trial- Everything in Starter
- Competitor intelligence & tracking
- Weekly intelligence reports
- Up to 3 locations
Pro
For multi-location teams.
billed monthly
Start free trial- Everything in Growth
- Team seats
- Predictive churn forecast
- Priority support
- Up to 5 locations
Need more than 5 locations? Extra locations are $29/mo each — Enterprise plans available on request.
Drinks not made properly…
Authentic Malaysian food
Came 1.45pm, told 2pm…
Every review you've ever had, read and sorted.
Get the whole back catalogue in one go — every review pulled in, sentiment and topics already tagged, before you finish your coffee. Paste a Google Maps link and that is the entire setup.
- No credentials, no API key on your side
- First insights land within minutes of onboarding
- Multi-location? Onboard each in its own switcher
"Best place ever lol amazing food highly recommend 5 stars 5 stars"
Authenticity agent scoring…
Spot the fake reviews dragging your rating down.
See which reviews probably aren't real, with a confidence percentage on each one instead of a hunch — scored on pattern signals, language fingerprints, and account age. Each flagged review comes with a guided flow to report it to Google.
- Confidence score on every flagged review
- Guided Google "Report a review" submission
- Track which reports got removed, which are still pending
"Came 1.45pm told 2pm Come 2pm told 3pm. Only at 2pm was told there is staff shortage. So we left. No apologies nothing."
Reply to every review in your own voice, in seconds.
Nothing sits unanswered. Every review needing a response arrives with a draft already written in your brand voice and queued by severity — so the job is approving replies, not writing them.
- Draft reply ready for every review needing a response
- Tone presets — warm, professional, apologetic
- Approve to send · Edit to tweak · Skip to dismiss
Across 200 reviews, your three biggest issues by impact:
Ask anything about your reviews. Get an answer with receipts.
Ask in plain English — "what is our biggest weakness?", "which 3 reviews should I reply to first?" — and get a ranked answer back, every claim quoting the exact review it came from.
- Trends, comparisons, biggest issues, top wins
- Every answer cites the exact review it pulled from
- Works for one location or compares across many
See exactly which AI agent did what.
ReviewLens runs four LangGraph workflows in parallel — ingest, insights, discovery, competitor reviews. The Pipeline panel sits on every page, telling you what is running, what is up to date, and what needs you. One click reruns any stage.
- Per-workflow status — running, queued, completed, failed
- Per-agent output counts — "200 reviews captured", "3 insights generated"
- Manual "Run now" on every workflow when you need a refresh
- Honest error messages when the AI provider is over its limit
Pipeline for
Penang City Finsbury Park
Ingest reviews
200 reviews on file
Generate insights
3 insights generated
Discover competitors
Scanning nearby listings…
Ingest competitor reviews
Waiting for discovery to finish
Ready to stop guessing what customers want?
Connect your Google listing. Olive surfaces the biggest issue, the biggest win, and the one review you should reply to right now. Free to try, ~30 seconds to onboard.